Windows Desktop and Mobile Apps on Android and iOS
Where to Download?
- Android app. Supported on version 4.0.3 and later.
- IOS app. Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Windows Desktop app. Supported on Windows 10.
Where Can I Use the Full Functionality?
On the web and Windows Desktop.
Why are Interfaces so Different?
Platforms put forward different requirements.
- Windows Desktop allows you to deploy the same functionality as on the web. Their interfaces are the same.
- Android and iOS screens are smaller. These platforms are given a supporting role. These apps have only the basic tools.
How to Import Contacts?
On Windows Desktop
Just like in the web version. More...
In the Android App
In the iOS App
The option is currently unavailable.
How to Call from the App?
- Go to the app on Android or iOS.
- Go to an object with a phone number.
- Tap the phone number.
How to Replenish the Balance?
- On Windows Desktop: the balance is replenished, as in the web version. More...
- On Android:
- on the start screen, click Settings;
- select Balance;
- follow the instructions.
- On iOS: you can not replenish the balance. The option will be available in the future.
How to Invite Employees?
- On Windows Desktop: employees are invited, as in the web version. More...
- Employees cannot be invited in the Android and iOS apps. The option will be available in the future.
How to Mention Employees?
- On Windows Desktop: employees are mentioned, as in the web version. More…
- On Android and iOS: enter the @ symbol to select an employee or a group of employees.
- On iOS: the option is currently unavailable.
How to Leave a Comment When Completing or Restoring Tasks?
When Completing the Task
- On Windows Desktop: the comments are left, as in the web version. More…
- On Android:
- in the task card, tap Complete;
- fill in the Comment field and tap the check mark.
- On iOS: the option is currently unavailable.
When Restoring the Task
- On Windows Desktop: the comments are left, as in the web version. More…
- On Android:
- in the task card, tap Restore;
- fill in the Comment field and tap the check mark.
- On iOS: the option is currently unavailable.
How to Work with Service Notes?
- On Windows Desktop: the service notes here function, as in the web version. More…
- On Android:
- in the main menu select Menu;
- tap Processes.
The rest of the functionality is similar to the functionality of the web version.
- On iOS: the option is currently unavailable.